Terms & Conditions
The rules, guidelines, and agreements for using the Valkex store and services.
1. Terms of Use
By using the Valkex website, placing an order, or making a purchase, you agree to be bound by these Terms of Service.
2. Stock Reservations & Purchases
All apparel sales are processed dynamically via real-time stock reservations. Once an order transaction completes payment verification signature checks, stock is reserved. Cancellations will restore units back to the inventory level automatically.
3. Return & Replacement Directive
All technical activewear units undergo a rigorous quality review before dispatch. Customers have a 7-day inspection window from the date of delivery to request a return or size exchange. All returned items must remain completely unwashed, unworn, and have all original tags intact. Products showing signs of user damage or intentional wear will not be accepted. Refunds will be processed only after the returned item has been inspected and approved by our team. Approved returns are refunded to the original payment method or resolved directly by our support team.
4. Intellectual Property & Brand Marks
The designs, structural patterns, ergonomic cuts, custom textures, materials (including Tech-Weave Nylon, Thermo-Mesh, and Kinetic Elastane), and unique checkout system components represent proprietary assets of Valkex. Any unauthorized commercial reproduction, physical replication, or digital layout scraping is strictly prohibited under applicable copyright and trade laws.
5. Telemetry & Security
User accounts, transaction histories, and support logs are securely maintained under industry-standard session protections. Valkex reserves the right to log network diagnostic headers to prevent brute-force attacks and transaction manipulation, in strict alignment with regional cybersecurity mandates.
6. Platform Failures & Force Majeure
While Valkex strives for continuous platform availability, our services may occasionally experience unexpected network interruptions or third-party downtime. Valkex is not liable for delayed order processing or transaction failures arising from severe network outages, third-party payment gateway disruptions, or force majeure events. Any interrupted transactions will be fully audited and resolved by our support team within 48 hours.